FAQ

Shopping guide

Buying at ALMA GREEN DESIGN is very simple

1. Choose the product that interests you between the different categories.
2. Select the size, color and quantity you want and add the item (s) to the basket.
3. Go to your cart to finish the process or continue searching for more products that you like (repeat steps 1, 2 and 3 and add to the cart)
4. Fill in your billing information and if it is the same as the shipping information, indicate it in the box.
5. You will receive your order at this direction.
6. Select the payment method: your order will jump to the collection gateways of the system that you decide to use.
7. Complete the process on the Paypal confirmation page or card.
8. PERFECT! You have reached the confirmation screen. You will receive an email with your order confirmation and another with the tracking number of our carrier as soon as it is on the way (if it's a weekend, it'll take a couple of days).
9. Enjoy your ALMA GREEN DESIGN product and sleep at ease while helping the planet

General information

Sizes

To choose your size, we recommend you look at our recommendations and size chart.

In which countries can you shop online?

You can currently make your purchase in Andorra Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Holland, Norway, Poland, Portugal, Spain (ex- Ceuta y Melilla), Switzerland, United Kingdom, united States of America.

In how many languages can you navigate?

The navigation languages of ALMA GREEN DESIGN are: English and Spanish.

Can I unsubscribe from the ALMA GREEN Design Newsletter?

In the subscription email that you received when you subscribe you can find a link to unsubscribe as well as in each newsletter thanks to the footer link.

Can I remove an item from my order?

Yes. From the shopping cart you can remove items that you don’t want as long as you have not processed the payment of the order.

If you already order it, please send us an email to info@almagreendesign.com, we will check if it’s not on delivery already. If already dispatched, you will have to wait to return it when the package arrives.